View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001692 | T99X171.00 SKB Eagle | SW Issue | public | 2023-03-27 16:32 | 2023-07-27 16:50 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (ALTech) Younkwang Jung | Due Date | 2023-03-28 17:21 |
| Priority | high | Severity | s3-moderate | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001692: [Smart3][ATV12] TV on issue in sleep mode update | ||||
| Description | Hi Kerwin During our QA test, an issue was observed that the TV was on when STB updated the FW in sleep mode This issue was observed when updating from ATV10 to ATV12. maybe ATV10 UI536 needs to be reviewed as well. That is 1) TV on in sleep mode update after "TV전원제어" ON setting (black screen) https://jira.skbroadband.com/browse/FSTB12-106 2) Specific TV(UMAX TV) on in sleep mode update Specific TVs may turn on when they receive an CEC active source. https://jira.skbroadband.com/browse/FSTB12-107 Please check if it is possible to modify the TV so that it does not turn on when updating in sleep mode. That is, please do not send CEC cmd to the TV when updating in sleep mode. If you send me the test FW, I will test it Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon |
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Hi YK, please check if it is a duplcated issue with previous one. (https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1683) Thank you |
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Hi Kerwin this issue is happening the same. I reviewed it , I think SKB should solve this issue. So I assigned it to SKB first. Please put this issue on hold Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-03-27 16:32 | (ALTech) Younkwang Jung | New Issue | |
| 2023-03-27 16:32 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2023-03-27 16:32 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2023-03-27 16:33 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-03-27 16:33 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-03-27 16:55 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (ALTech) Younkwang Jung |
| 2023-03-27 16:55 | (SW) Kerwin Chen | Status | assigned => feedback |
| 2023-03-27 16:55 | (SW) Kerwin Chen | Note Added: 0012654 | |
| 2023-03-30 10:35 | (ALTech) Younkwang Jung | Note Added: 0012676 | |
| 2023-04-06 08:49 | (SW) Kerwin Chen | Severity | s2-severe => s3-moderate |
| 2023-07-27 16:50 | (ALTech) Younkwang Jung | Status | feedback => closed |
| 2023-07-27 16:50 | (ALTech) Younkwang Jung | Resolution | open => fixed |
